FAQ
Packaging machine buying questions.
Common questions for customers choosing tea bag machines, sachet packing machines, premade pouch machines, wrapping machines and specialty packaging equipment.
How do I choose the right packaging machine?
Please send your product type, package style, filling weight or volume, package dimensions, target speed, voltage and destination country. We will recommend a suitable model and configuration.
Can the machine be customized?
Yes. Common customization includes voltage, HMI language, filling system, bag size range, contact material, date coding, conveyor connection and optional modules.
Can you test the machine before shipping?
For suitable projects, we can arrange machine testing with customer samples or provide testing videos before shipment.
What information is needed for a quotation?
Useful information includes product photos, product form, filling weight, bag or container size, required capacity, film material, voltage and destination country.
Do you support overseas customers?
Yes. RafaelaPack supports export packing, communication in English, technical documents, remote installation guidance and spare parts planning for overseas customers.
Do the machines support CE or ISO requirements?
CE and ISO related documents are available for applicable products. Please confirm the target market and compliance needs before ordering.
Still not sure which machine fits?
Send product details and we will help compare options.